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Location
12/1 Saralanj St, Tsaghkadzor, Kotayk Province, 2310
Tap 15/30 min to see how far you can walk from the hotel.
About this hotel
Amenities
Pool & beach4
- Pool umbrellas
- Pool sun loungers
- Pool access ramp on site
- Outdoor pool - seasonal
Meals6
- Free breakfast
- Snack bar/deli
- Free buffet breakfast
- Couples/private dining
- Private winery tours
- Wheelchair-accessible on-site restaurant
Internet1
- Free WiFi
Parking5
- Wheelchair accessible parking
- Free self parking
- Secured parking
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
Transfer3
- Ski shuttle (surcharge)
- Accessible shuttle
- No accessible shuttle
Sports6
- Cross-country skiing nearby
- Ski storage
- Ski lessons available nearby
- Playground on site
- Ski equipment rentals on site
- Ski passes available
Beauty & wellness7
- Conference space
- Full-service spa
- Turkish bath/Hammam
- Wheelchair-accessible spa
- Coworking spaces
- Sauna
- Steam room
Family & kids1
- Children's games
Accessibility2
- Wheelchair-accessible public washroom
- Wheelchair accessible
Business4
- Meeting rooms
- 24-hour business center
- Conference center
- Banquet hall
In the rooms1
- Safe-deposit box at front desk
Services4
- Elevator
- 24-hour front desk
- Luggage storage
- Concierge service
General31
- ATM/banking
- Hiking/biking trails nearby
- Television in common areas
- Multilingual staff
- Porter/bellhop
- Mountain biking nearby
- Smoke-free property
- Snowboarding nearby
- +23 more
House rules
Check-in
from 02:30 PM
Check-out
until 12:00 PM
Good to know
<ul> <li>If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. </li><li>The seasonal pool will be open from June 15 to September 10. </li><li>Pool access available from 11:00 AM to 11:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. </li><li>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. </li><li>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. </li><li>A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1. </li><li>A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.</li> <li>No pets and no service animals are allowed at this property. </li> </ul> A deposit may be required at the property.
Superb
Based on 1 guest reviews
Guests liked
- • Beautiful setting
- • Comfortable rooms
- • Excellent food
Worth noting
- • Poor customer service
- • Financial mishandling
- • Lack of accountability
Guest reviews1
Serima
2025-10-29
+ We had an extremely disappointing experience at this property, despite its beautiful setting and comfortable rooms. I had prepaid for our stay through Hotels.com, yet upon arrival, the front desk charged me again for the full amount. What followed was a week-long ordeal trying to recover my money. It took two full days just to reach someone in their accounting department, and when I finally did, they initially claimed they hadn’t received any payment. Only after further insistence did they acknowledge the Hotels.com transaction. Over the past several days, I have had to call the hotel more than 15 times, each time getting vague or conflicting information, with no resolution. The lack of accountability and communication from management has been deeply frustrating and entirely unacceptable for a hotel of this caliber. It’s unfortunate because the property itself is stunning, and the rooms and food were excellent, but no level of comfort can make up for the disorganization, poor customer service, and financial mishandling I experienced here. Until this issue is resolved, I cannot in good conscience recommend this hotel to anyone.