Four Points by Sheraton Al Ain
9Superb95 reviews →Free cancellation
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Location
Bani Yas Street 117th, Al Ain, 30000
Tap 15/30 min to see how far you can walk from the hotel.
About this hotel
Amenities
Pool & beach5
- Pool umbrellas
- Pool sun loungers
- Wheelchair-accessible pool
- Pool toys
- Garden
Meals4
- Breakfast available (surcharge)
- Couples/private dining
- Wheelchair-accessible on-site restaurant
- Vegetarian breakfast available
Internet1
- Free WiFi
Parking8
- Wheelchair accessible parking
- Parking (limited spaces)
- Free self parking
- Free valet parking
- Free long-term parking
- Covered parking
- Secured parking
- Wheelchair-accessible van parking
Transfer4
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Sports5
- Fitness facilities
- Golfing nearby
- Playground on site
- Airport transportation - pickup (surcharge)
- Wheelchair-accessible fitness center
Beauty & wellness4
- Conference space
- Health or beauty spa nearby
- Sauna
- Steam room
Family & kids1
- Supervised childcare/activities
Accessibility2
- Wheelchair-accessible public washroom
- Wheelchair accessible
Business2
- Meeting rooms
- 24-hour business center
In the rooms2
- Safe-deposit box at front desk
- Terrace
Services8
- Elevator
- Express check-out
- Express check-in
- Housekeeping on request
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
General43
- Gift shops or newsstand
- Shopping on site
- Arcade/game room
- Health club
- Multilingual staff
- Porter/bellhop
- Limo or town car service available
- Wedding services
- +35 more
House rules
Check-in
from 02:00 PM
until 12:00 AM
Check-out
until 12:00 PM
Pets▾
Pets not allowed
General▾
Events/parties allowed
Pets▾
Service animals not allowed
Transportation▾
Car recommended
Food & Beverage▾
No alcohol served onsite
Parking▾
Parking height restrictions apply
Food & Beverage▾
No alcohol allowed onsite
General▾
Professional property host/manager
Sustainability Certifications▾
Property confirms they are implementing enhanced cleaning measures
Good to know
<ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>Pool access available from 6:00 AM to 10:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Alcohol is not served or permitted at this property. </li><li>A car is recommended for transportation to and from this property. </li><li>Parking height restrictions apply. </li> </ul> A deposit may be required at the property.
Superb
Based on 95 guest reviews
Guests liked
- • Excellent service
- • Great overall experience
Guest reviews95
Qotp12
Business · 2025-07-06
Housekeeping
+ Good housekeeping by very good girl , thank you , I'm here for business and all guys here are very kind and very very helpful
Maps23698959823
Family · 2025-05-21
Amazing stay
+ My stay at the hotel was wonderful. I thoroughly enjoyed all the facilities provided — the rooms were very comfortable, and the hotel is directly connected to the mall, making shopping easy and convenient. There’s also a kids’ play area on the third floor, which is a great bonus for families with children. The breakfast was fantastic, offering a wide variety of delicious options, and the staff were courteous and attentive throughout my stay. I would especially like to thank Mr. Muhamed Adeeb at the reception, who was extremely helpful and went out of his way to ensure my stay was smooth and memorable. His professionalism and warm hospitality truly stood out. Thank you once again, Mr. Muhamed, and to the entire team, for a great experience.
smarikag2024
Couples · 2025-04-07
Front office and reservation team could be more helpful.
+ The stay was good but we faced a challenge upon arrival. Firstly the front desk didn’t greet us and secondly they didn’t explained the facilities of the hotel. I was amazed that I did not signed any registration card upon arrival and they handed over the room keys to us (haha signed the registration card upon check out). The room charges were paid online as i made booking through MMT. But the hotel denies that they did not receive any payment from the travel agent so they asked us a security deposit for the room charges. The confirmation clearly shows that the breakfast is included but the hotel denies that the booking includes breakfast. However, I informed the FO team to please follow up with the travel agent or reservation team so that I can have a smooth checkout. But the next day was horrible. Called twice in the morning to reception to follow up for the room charges but even at the checkout we have to wait for one hour 30 minutes. Me myself is a hotelier worked with Taj hotels and leading 5 star resort of Abu Dhabi as a front office supervisor. I will definitely rate 1 out of 10 for the front office team. I totally understand that sometimes there is an issue with the payment with 3rd party booking but that doesn’t mean I should wait in the lobby for almost 2 hours and should follow up myself for the payment. Reservation team and front office team please wake up and should attend a serious training.
daanishe
Couples · 2025-02-09
5 star throughout
+ 5 star thoughout including room and breakfast. However a little far from the mountains and reception is a little uncertain about places to visit. The Valet service is excellent with Mr. Altamash leading the way with his glowing smile and assistance which made up in terms of guidance for visits.
Rashid
2025-09-08
+ Nice
Julie
2025-09-07
+ Amazing hotel, loved our stay here! 5* service from receptionist!! Can’t wait to be back again!
Fatima
2025-05-23
+ Amazing
Abdulla
2025-03-04
+ Amazing