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Location
Via Roma 398
Tap 15/30 min to see how far you can walk from the hotel.
What's nearby
- Teatro MassimoTOP100 m
- Quattro Canti (Piazza Vigliena)200 m
- Cattedrale di Palermo (Palermo Cathedral)TOP800 m
- Ballarò Market900 m
- Palazzo dei Normanni & Cappella Palatina (Royal Palace)TOP1.1 km
- Stazione di Palermo Centrale1.6 km
- Catacombe dei Cappuccini (Capuchin Catacombs)2.3 km
- Monte Pellegrino – Santuario di Santa Rosalia6.5 km
- Mondello Beach11 km
- Palermo Falcone-Borsellino Airport (PMO)28 km
About this hotel
Amenities
Meals9
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Snack bar
- Wine/champagne
- Coffee Shop on site
- Physical distancing in dining areas
- +1 more
Internet2
- WiFi available
- Free WiFi
Parking3
- Parking
- Valet parking
- Private parking
Sports3
- Fitness facilities
- Fitness center
- Bike tours
Family & kids2
- Family rooms
- Kid meals
Pets1
- Pets allowed
Accessibility1
- Facilities for disabled guests
Business2
- Business center
- Meeting/banquet facilities
In the rooms9
- Non-smoking rooms
- Air conditioning
- Heating
- Safety deposit box
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- CCTV outside property
- +1 more
Health & safety10
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- +2 more
Services8
- 24-hour front desk
- Lift / Elevator
- Laundry
- Luggage storage
- Dry cleaning
- Daily housekeeping
- Concierge service
- Laundry washed per local authority guidelines
General19
- Special diet menus - on request
- Fruits
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- +11 more
House rules
Check-in
from 02:00 PM
Check-out
until 12:00 PM
Good to know
A deposit may be required at the property.
Superb
Based on 1620 guest reviews
Guests liked
- • Excellent location
- • Impeccable cleanliness
- • Friendly service
- • Good breakfast
Worth noting
- • High room service prices
- • Room decorations lacking
- • Bar service variability
Guest reviews1620
Juan
family with children · ES · 2026-08-17
A wonderful stay in the heart of Palermo
+ We had a wonderful stay at Grand Hotel Et Des Palmes. The hotel itself is truly beautiful, full of character and history, and its location is excellent for exploring Palermo. The staff were very friendly and welcoming throughout our stay, and the breakfast was also very good. There was one small issue at check-in: the Junior Suite we were initially given felt surprisingly small, even smaller than the standard room our daughter was staying in. However, when we mentioned it, the hotel immediately upgraded us to a wonderful room. We really appreciated how promptly and generously they handled the situation, and it made our stay even more enjoyable. Overall, we had a great experience and would happily recommend Grand Hotel Et Des Palmes. A beautiful hotel, a fantastic location and, above all, a very friendly and attentive team.
− niente
andreas
couple · DE · 2026-08-17
+ Immer wieder
− Nichts
ElleLeiElla
Family · ALICANTE, COSTA BLANCA, PROVINCE OF ALICANTE, VALENCIAN COMMUNITY · 2026-08-14
Almost perfect
+ I recommend this hotel for its central location and for the beauty of the building. The entrance is majestic and the rooms newly refurbished. The reception area, housekeeping and maintenance are truly 5 stars, impeccable, top service. Also the food, at breakfast and at the restaurant. But it’s missing an experienced maitre coordinating the staff in the dining areas. At breakfast waiters are lost, no one in the entrance, groups chatting in corners and 15 minutes for a cappuccino. Or they pass in front of you not seeing you in an empty room. At dinner they shouldn’t mention prices at the table, we invited guests and they asked information about a dish that was in the degustation menu and they wished to taste. The answer was about the cost and this made us feel, inviting them, very uncomfortable. The staff should be trained on this in a 5 star hotels. Little things that happened and that can be easily improved with an experienced maitre, but don’t change the overall positive impression and we’ll come back for sure. I highly recommend it.
josephb931
Family · HOLMDEL, NEW JERSEY · 2026-08-13
5 Stars in every way.
+ The most caring and accommodating staff that went above and beyond to make sure that our stay was perfect. Everyone was so pleasant to deal with. The front desk and concierge were 5 star and more. Thank you Vito, Vivian, Antonio and everyone else! Location was perfect and the rooms were clean with exceptional housekeeping.
Paolo
couple · CH · 2026-08-13
Top location to visit Palermo
+ A very enjoyable stay at this elegant historic hotel in the heart of Palermo. The building is beautiful, with a wonderful atmosphere and plenty of character, while the rooms are comfortable and well maintained. The location is excellent, making it easy to explore Palermo on foot. The staff were friendly, professional and helpful throughout our stay, and the overall service was very good. Breakfast was also a highlight, with a good selection and a pleasant setting. Overall, a lovely experience and a hotel I would happily recommend. There are a few small details that could be improved, but they are minor compared with the many positives.