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Available rooms
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Location
Turtle Bay, Balaclava, 20108
Tap 15/30 min to see how far you can walk from the hotel.
About this hotel
Amenities
Pool & beach6
- Pool umbrellas
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Garden
Meals3
- Free breakfast
- Free full breakfast
- Couples/private dining
Internet1
- Free WiFi
Parking4
- Wheelchair accessible parking
- Free self parking
- Free valet parking
- Wheelchair-accessible van parking
Transfer3
- Area shuttle (surcharge)
- Accessible airport shuttle
- No accessible airport shuttle
Sports10
- Fitness facilities
- Golfing nearby
- Surfing/bodyboarding nearby
- Skydiving nearby
- Free bicycles on site
- Playground on site
- Scuba diving on site
- Tennis lessons on site
- +2 more
Beauty & wellness4
- Conference space
- Free newspapers in lobby
- Full-service spa
- Steam room
Family & kids1
- Supervised childcare/activities
Business1
- Banquet hall
In the rooms2
- Safe-deposit box at front desk
- Terrace
Services6
- Express check-out
- Express check-in
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
General21
- Gift shops or newsstand
- Shopping on site
- Hiking/biking trails nearby
- Library
- Rafting nearby
- Multilingual staff
- Porter/bellhop
- Limo or town car service available
- +13 more
House rules
Check-in
from 02:00 PM
until 06:00 PM
Check-out
until 12:00 PM
Pets▾
Pets not allowed
Sustainability Certifications▾
Property confirms they are implementing guest safety measures
General▾
Gloves are available to guests
General▾
Guests are provided with free hand sanitizer
General▾
Staff temperature checks are conducted regularly
General▾
Masks are available to guests
Accessibility▾
No elevators
General▾
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General▾
Staff wears personal protective equipment
General▾
Temperature checks are available to guests
General▾
Property follows sanitization practices of Safe Travels (WTTC - Global)
General▾
Property is cleaned with disinfectant
General▾
Social distancing measures are in place
General▾
Professional property host/manager
General▾
Protective clothing is available to guests
Check-in & Check-out▾
Contactless check-in is available
Sustainability Certifications▾
Property confirms they are implementing enhanced cleaning measures
General▾
Shield between guests and staff in main contact areas
Good to know
<ul> <li>Pool access available from 7:00 AM to 6:30 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Contactless check-in is available.</li> </ul> A deposit may be required at the property.
Superb
Based on 104 guest reviews
Guests liked
- • Beautiful resort
- • Excellent care
Worth noting
- • Cleanliness issues
- • Service inconsistencies
Guest reviews104
Narendra
partner · 2025-09-18
+ One of the best hotels. All round
Hammaad Ibnu
partner · 2025-09-17
+ The level of care was excellent. They truly treat you like you’re in paradise. Every wish of mine and my wife was fulfilled with a smile on their faces. I can’t say good enough things about this resort. A must destination for couples and families!
Michelle
2025-07-17
+ I stayed at The Oberoi, Mauritius recently, and while the housekeeping was excellent, several issues affected my overall experience. Before my arrival, I had clearly communicated my preferred title as “Ms” during pre-arrival correspondence. Despite this, I was addressed as “Mrs” upon check-in and in printed materials. More disappointing still, my name was also misspelled on the welcome letter. Shortly after arrival, I received a welcome email from the General Manager asking about my stay. I appreciated the gesture and responded the next day, politely raising these issues. Unfortunately, I never received a reply-neither during my stay nor in the weeks after I had checked out. While many staff members were warm and professional, there were moments of indifference. On several occasions, we said “thank you” and received no response, which was surprising and disappointing. Additionally, I found a hair in one of my dishes, which was both unpleasant and unacceptable at a hotel of this standard. I also noticed that several cotton bud packages in the bathroom contained brownish stains or residue on the buds. The resort is beautiful and has great potential, but the lack of follow-through, attention to detail, and basic courtesy left me underwhelmed by what should have been a seamless luxury experience.
Nicholas Charles Bromley
family · 2025-07-12
+ Stunning in every way.
Kjell
2025-06-28
Wow!
+ Ett helt underbart ställe. Allt var perfekt och detta är det bästa ställe jag nånsin bott på! Och jag har rest en hel del. Men billigt är det ju inte.
Tuba Nur
partner · 2025-06-27
+ Das Hotel ist wunderschön. Eine Traumreise :-) Personal sehr hilfsbereit. Gehen auf viele Wünsche ein. Sehr motiviert.
John
partner · 2025-05-21
+ Attentive and sincere staff (special thanks to Amanda and Aditya), excellent dining (recommend to take the half-board option when booking) set in a beautiful resort with a large range of facilities and activities to enjoy during our stay. We hope to return again soon!
Victoria
partner · 2025-05-17
+ Perfect romantic beach vacation. Hotel could not have been more accommodating with early check in and late checkout, and our villa with private pool was divine. Every tiny thing is thought of, from bug spray in the rooms to free snorkel hire from the water sports desk so we could swim straight out from the beach. Not cheap but worth every penny