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Available rooms
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Location
1 Vasil Levski Square
Tap 15/30 min to see how far you can walk from the hotel.
What's nearby
- National Archaeological Museum200 m
- Ivan Vazov National Theatre300 m
- Alexander Nevsky CathedralTOP400 m
- Vitosha Boulevard (Vitoshka) - main shopping street600 m
- Borisova Gradina (Central City Park)800 m
- Sofia Central Railway Station1.4 km
- National Palace of Culture (NDK)1.6 km
- Boyana Church (UNESCO)8.5 km
- Sofia Airport (SOF)10.5 km
About this hotel
Amenities
Pool & beach4
- Swimming pool
- Garden
- Indoor pool
- Outdoor furniture
Meals9
- Restaurant
- Room service
- Bar
- Breakfast in the room
- Snack bar
- Wine/champagne
- Coffee Shop on site
- Physical distancing in dining areas
- +1 more
Internet2
- WiFi available
- Free WiFi
Parking4
- Parking
- Private parking
- Accessible parking
- Parking garage
Transfer6
- Airport shuttle
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Airport drop off
- Airport pick up
- Shuttle service
Sports4
- Fitness facilities
- Fitness center
- Fitness/spa locker rooms
- Fitness classes
Beauty & wellness7
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Hammam
- Spa/wellness center services
- Steam room
- Beauty Services
Family & kids1
- Kid meals
Pets3
- Pets allowed
- Pet bowls
- Pet basket
Accessibility2
- Facilities for disabled guests
- Wheelchair accessible
Business3
- Business center
- Fax/photocopying
- Meeting/banquet facilities
In the rooms10
- Non-smoking rooms
- Air conditioning
- Heating
- Terrace
- Safety deposit box
- Soundproof rooms
- Ironing service
- Non-smoking throughout
- +2 more
Health & safety10
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- +2 more
Services9
- 24-hour front desk
- Lift / Elevator
- Laundry
- Luggage storage
- Dry cleaning
- Currency exchange
- Daily housekeeping
- Concierge service
- +1 more
General23
- Packed lunches
- Designated smoking area
- Special diet menus - on request
- ATM/cash machine on site
- Electric vehicle charging station
- Toilet with grab rails
- Higher level toilet
- Emergency cord in bathroom
- +15 more
House rules
Check-in
from 02:00 PM
until 12:00 AM
Check-out
until 12:00 PM
Good to know
Children under 16 years of age can use the indoor hydrotherapy pool every day between 9:00 AM and 12:00 PM. Children under 16 years of age are not allowed in the fitness or thermal area of Ortus Wellness. All guests under the age of 18 must be accompanied by a supervising adult. The cost of accommodations per pet is EUR 50.00 for stays up to 7 days and EUR 90.00 for stays from 8 to 30 days. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Superb
Based on 2.798 guest reviews
Guests liked
- • Excellent service
- • Great location
- • Clean rooms
- • Good food
Worth noting
- • Breakfast quality
- • Some amenities not working
Guest reviews2798
Sanem
family with children · TR · 2026-10-21
+ Odaların geniş olması, balkonlu oluşu, kahvaltısı mükemmeldi.
− Kapalı havuz için çocuk ile sadece sabah 09:00-12:00 arası uygun olabildiği bildirildi. Bu saat aralığında kahvaltı mı yapabiliriz, check out için mi hazırlanabiliriz? Bu imkanı kullanabilmek için çok erken uyanıp kahvaltı yapıp, üzerinizi değiştirip belki 1 saat havuzu kullanıp sonrasında apar topar odaya çıkıp duş alıp, saçınızı kurutup check out yapmanız gerekir. Gecesi 200 euro verdiğim bir otelde daha esnek saatler olmasını beklerdim açıkçası.
Olena
family with children · UA · 2026-10-22
+ ,Был прекрасный большой номер, все необходимые принадлежности в ванной, чай, кофе. Тепло. Благодарю за комфорт и быстрое заселение, прилетела в 01:30
Lindsay
family with children · GB · 2026-10-19
+ Spa staff excellent Rooms clean and space good
Catalin
extended group · RO · 2026-10-19
Avoid, avoid, avoid!
+ The hotel hosts regular, insanely loud parties and the staff does nothing to bring confort to guests. They have ruined my stay, did not reply to my complaints and simply ignored.
− There is nothing to like about this place when you are treated like disposable matter as opposed to party goers hosted by this hotel. It is a disgrace to the Hyatt Brand and the whole staff must be replaced, no question about it.
rami
family with children · IL · 2026-10-19
בית מלון ברמה מצויינת, השירות מתנשא
+ החר הספא והנקיון
− צוות הקבלה בריכה לחמם קצת יותר