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Location
Pedro Montt 262
Tap 15/30 min to see how far you can walk from the hotel.
About this hotel
Amenities
Meals5
- Restaurant
- Bar
- Snack bar
- Physical distancing in dining areas
- Mobile app for room service
Internet2
- WiFi available
- Free WiFi
Transfer3
- Airport shuttle
- Airport shuttle (additional charge)
- Shuttle service
Family & kids2
- Family rooms
- Kid meals
Accessibility1
- Facilities for disabled guests
Business3
- Business center
- Fax/photocopying
- Meeting/banquet facilities
In the rooms4
- Non-smoking rooms
- Heating
- Safety deposit box
- Non-smoking throughout
Health & safety8
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
Services6
- 24-hour front desk
- Laundry
- Luggage storage
- Express check-in/check-out
- Daily housekeeping
- Laundry washed per local authority guidelines
General12
- Special diet menus - on request
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- +4 more
House rules
Check-in
from 03:00 PM
until 12:00 AM
Check-out
until 11:00 AM
Good to know
From April-1 until October-5, the restaurant will only cater those guest who request meals in advance (prior to arrival). Please contact the property after you book in case you were interested in requesting any meals. -- Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. A deposit may be required at the property.
Very good
Based on 641 guest reviews
Guests liked
- • Friendly and helpful staff
- • Great location
- • Incredible views
Worth noting
- • Poor cleanliness in some areas
- • Food quality below expectations
- • Noise issues from outside
Guest reviews641
Detlef
couple · DE · 2026-10-22
Gute Aufenthalt in Puerto Natales
+ Gute Lage, saubere Zimmer.
− Die angekündigten Renovierungsarbeiten haben eigentlich nicht gestört, aber es hätte um 18:00 Uhr Schluss sein sollen. Gebohrt wurde bis 20:00 Uhr, was den Restaurantbesuch beeinträchtigt hat.
Diego
couple · AR · 2026-10-17
Buena opcion con personal amable y frente al agua en Puerto Natales
+ La ubicacion y la vista de la habitacion. El personal es amable tambien. SKY demoro mi vuelo muchas horas y me fui al hotel a descansar en lugar de dar vueltas por el aeropuerto pero es una opcion buena para el turismo tambien
− El precio es un poco elevado para la zona
Rodrigo
Solo · BR · 2026-10-11
+ The location
− Unfortunately they are under a restoration process, so there is dusty and dirty everywhere. The hotel is a bit old, so the restoration is necessary, but it’s terrible to have all that dusty. If you have allergies, you will probably suffer.
Anselmo Cardenas
Solo · CL · 2026-09-19
+ A pesar que se encuentra en plena renovacion la estadia fue conforrable como siempre