White Elephant Palm Beach

Pretty hotel but atmosphere not for me

+ Hotel itself is very pretty. However the pool was closed when we were there, you couldn’t sit outside at all as they had cleared all the furniture to do some building work. We left early and they did offer to refund which was very kind of them. Just found the place too quiet.

Best Concierge EVER!

+ I have been to many wonderful hotels around the world and worked with great concierges, however the experience and support I received from Karen was truly on par or exceeded the best I have worked with. I was supporting my good friends who were getting married at the hotel with flowers for their wedding - and Karen not only helped too arrange the flowers in the bridal couples room but sent photos and videos of the arrangements and worked with me over the phone to make them perfect - and on a busy Friday night! Thank you Karen! You are a valued addition to the hotel!

What a wonderful and relaxing stay!!

+ My best friend and I planned a quick getaway to Palm Beach and I couldn’t be more pleased with our stay at the White Elephant Hotel! The hotel is so quaint and our rooms were beautiful and spotless. The modern touches and features made for the most relaxing room experience. I also can’t say enough about the amenities and the staff. From the moment we arrived the staff was so friendly and accommodating and by the time we left Luke and Karen (and the rest of the front desk and bell men staff) felt like part of our friend group. I truly can’t say enough about their hospitality. And to add to that, the perks of getting door to door driver service to all of our destinations in the top of the line BMWs made for stress free days and nights on the town. All in all it was a wonderful experience and we can’t wait to stay again!

Five Plus Stars!

+ The atmosphere, cleanliness and EXCELLENT staff made our stay perfect! Special thank you to Jen who took awesome care of us.

Come for the property and stay for the service

+ Outstanding service and beautiful property. We stayed over July 4th weekend and the entire staff - including Jennifer, Karen, Adam, Xavier, Damien and Luis - went above and beyond to make sure our stay was as comfortable as possible. We stayed in a King Suite with balcony and found the rooms to be spacious and very clean; the entire hotel feels modern, well appointed, and well cared for. We took advantage of the house cars multiple times a day and each time the drivers were prompt and greeted us with umbrellas when it was raining. While we didn’t use the bicycles, we briefly checked them out and found them to be in great working order and well equipped for casual city cruising. Karen and the other concierges went out of their way to accommodate our requests including bringing dinner to the beach and searching our room for a lost item while we were out. Damien and the other drivers were also always close at hand for assistance with luggage, driving and getting set up at the pool. 13/10 team.

Exceptional Experience at White Elephant Palm Beach

+ We had an absolutely wonderful stay at the White Elephant Palm Beach while celebrating our 26th anniversary. After a very difficult few years for our family, this trip meant a lot to us—and the staff truly made it unforgettable. Adam Yazinka was the standout of our visit. From check-in through departure, he went above and beyond in every possible way. He anticipated our needs before we even asked—whether it was having a beach cooler ready each morning or preparing bikes with waters and even protecting our phones from overheating. His attention to detail and genuine care are unmatched. Karen was also fantastic—so warm, kind, and sincere. Her smile brightened our day every time we saw her, and it’s clear how much she cares about guests. We also loved Xavier, John Wayne, and Luis, who made getting around town and enjoying the beach effortless and fun. They were always friendly, professional, and accommodating. We are so grateful to the entire team for making our stay so special. This was truly a magical experience, and we can’t wait to return! — Johnna & Mark Massoni

Beautiful property, but no soundproofing at all in rooms.

+ The property is beautiful. The staff is amazing! They remember you by name.

− The rooms, however, have no soundproofing whatsoever. And my view was to a wall. I could hear my neighbors chatting all night long. I did not enjoy it.