Dar El jadida

+ Horrible experience – Unsanitary condition, missing basic amenities, and extremely rude staff

− ​I booked a stay at Hotel Riad from August 21st to September 4th. Unfortunately, my experience was an absolute nightmare, forcing me to cancel my trip early and leave on August 31st—five days before my scheduled departure. Even though I paid for the full stay, I could no longer endure the conditions. ​Here are the major issues I encountered during my stay: ​Severe Plumbing & Hygiene Issues: The sink in the bathroom was leaking continuously. Every time I brushed my teeth or washed my face, the water leaked directly onto the floor, keeping the bathroom floor constantly wet and unsanitary. ​Unbearable Room Conditions: The room had a persistent, strange foul odor. Despite the temperature reaching 28°C, the room had no air conditioning and not even an electric fan to make it tolerable. ​Continuous Noise Disturbance: Sleeping was impossible due to non-stop noise. Loud music played nearby, and people were shouting and talking loudly outside throughout the entire night. ​Hostile & Abusive Behavior: The owner's mother and younger brother managed the property, and their behavior was extremely rude and unprofessional. Whenever I asked for assistance or brought up these issues, they responded with anger and hostility. ​This stay caused me extreme stress and mental distress, completely ruining my holiday. I paid in full for 14 nights but was forced to abandon the remaining 5 nights just to protect my well-being. ​I urge booking.com to investigate this property thoroughly and process a full or partial refund for the unfulfilled days. This place is unfit for guests.

overbooking

+ la struttura era in overbooking e ci ha indirizzato verso un'altra struttura dove abbiamo pagato una cifra aggiuntiva, superiore a quella già versata attraverso booking.

− la struttura era in overbooking e ci ha indirizzato verso un'altra struttura dove abbiamo pagato una cifra aggiuntiva, superiore a quella già versata attraverso booking.

إقامتي كانت مريحة، لكن السداري كان قصيرًا بالنسبة لطولي (1.78 متر)، مما اضطرني إلى الانكماش أثناء ال

+ لاشيء

− طولي 1.78 متر، والسداري قصير بالنسبة لطولي، فعندما أتمدّد بشكل طبيعي تخرج رجلاي من السداري، وأضطر إلى الانكماش وثني رجليّ حتى أتمكن من البقاء داخله. وايضا الجيران اسفل المكان الضجيح حتى تفوت 00,00 ليلا

− Hello the problems we had with our stay here are they. When we arrived the lady in the so called riad she said they have no rooms i stated we booked 2 months ago when she heard that she gave us a room with no amenities no shower and no toilet ware when i mentioned we booked a room with all the above she said they didn't have one for us she called her son whom he was the manager of the property he said if we don't like it we should cancel it because he isn't responsible for the booking.com app and there was another person doing that i said i won't cancel and i want my room he stated i should resolve my issue with the one responsible for the app i want to search for him he has a bazaar in the old city he stated that i should cancel i said i won't cancel i want my room or I'll call the police since this is fraud i was there with my wife and the listing had what i asked for yet they didn't have the room when he heard that he said to me give me 2 days until another room opens up and I'll transfer you i said no problem after 2 days we were asked to pay the tax without us getting the proper room when we escalated they gave us the second room and law and behold it had a shower yes but no toilet so whenever me or my wife want to use a toilet we should go to a shared one and my wife is a hijabi i can't allow that and it was very inconvenient the room was dirty no hot water in the shower and the neighboring building had a cctv camera pointed to our room the terrace was falce advertised it was a small patio where the old lady lives and the rooms didn't oversee the old city the place has a strong amoking smell which was inconvenient to us we were expected to clean the rooms since tgey don't have a cleaning lady, i sent a message before confirming the booking if they have kitchen or kitchen ware they replied yes but when we arrived nothing was available.

+ Logement simple et pas cher